For Research Use Only · Not For Human Or Animal Use · Not FDA Evaluated
Knowledge Base

Frequently asked.

Everything you need to know about purity, payment, shipping, and reconstitution.

What are peptides?

Peptides are short chains of amino acids that act as signaling molecules. They are studied for a wide range of research applications including metabolic regulation, tissue repair, cognitive function, and longevity. All ORATECH products are sold strictly for in-vitro research and laboratory use only.

What are the lab handling requirements?

These compounds are provided for qualified researchers and laboratory professionals. Follow standard laboratory safety protocols: use appropriate PPE (gloves, eyewear, lab coat), handle in a designated laboratory environment, store lyophilized product per label conditions, and dispose of materials in accordance with your institution's chemical hygiene plan. Products are not evaluated or approved by the FDA and are not intended for human or animal use.

How do I reconstitute lyophilized peptides?

For Laboratory Use Only — Standard Reconstitution Protocol

The following describes standard laboratory reconstitution protocol for lyophilized research compounds. This information is provided for qualified researchers only and does not constitute dosing guidance for any organism.

Lyophilized peptides are typically reconstituted using bacteriostatic water (BAC water). Slowly inject the BAC water down the side of the vial and swirl gently — never shake. The volume of BAC water added determines the final concentration in the vial. Reconstituted material should be refrigerated at 2–8°C and used within 30–60 days depending on the compound.

Do I need BAC Water?

Bacteriostatic water is the standard diluent for reconstituting lyophilized peptides in the laboratory. We stock BAC Water (30mL) as part of our Essentials lineup.

How does payment work?

All orders are paid via Zelle for discretion. Once you place an order you'll receive payment instructions including the Zelle email, recipient name, and your unique order number to include in the memo. Do not include any product names in the memo.

When will my order ship?

Orders ship within 48 hours of confirmed payment. You'll receive a tracking number by email once your package is dispatched. Most domestic orders arrive within 3–5 business days.

How do I confirm my payment was received?

After sending payment via Zelle, reply to your order confirmation email with a screenshot showing the transaction. We confirm and process orders within 24 hours of receipt.

Do you ship discreetly?

Yes. All packages are sent in plain, unmarked packaging with no external branding or product information.

What is your refund policy?

Due to the chain-of-custody requirements for purity guarantees, all sales are final. If your shipment is lost or damaged in transit, contact us immediately and we'll work with the carrier to resolve.